Contact / FAQ
You can contact CG-Moa by filling out the contact form or send your e-mail to;
Do you need technical support, please send your e-mail to;
CG-Moa is a webshop by The Creative Link
Company name: The Creative Link
Address: Rooseveltweg 396, NL-6707GX, Wageningen, The Netherlands
Chamber of Commerce number: 51629607
VAT number: NL001102665B61
IBAN bank account: NL37 INGB 0001 9506 06


1 Where are my downloads?
1.1 I did not receive the e-mail with my download link(s), where could it be?

If you have not received the email with your download link, you may want to check your spam folder to see if it is there. If it is not in your spam or junk folder, please contact us.

2 How to unzip my file in windows?
2.1 How can I unzip my files in windows? I get encrypted files.

If you use the free windows program "7-zip" you won't get an encryption notice. In some cases you will get an empty "_MACOSX" folder. This one can be removed safely. It contains no relevant information.

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